Venue: AsiaWorld-Expo, Arena
Show Dates: Jul 8, 2023 (Sat)
Concert Admission
Standing zone queue up time: 4PM at Hall 5
Doors open: 7PM
Show starts: 8PM
Door open time will be subject to change as the case may be.
Official Merchandise Booth
Location: 1/F Opposite to Arena Kitchen
Opening Hours: 4pm – while stocks last
Terms & Conditions for Official Merchandise
· No cash accepted. We only accept Visa / Master / Unionpay / Octopus / Alipay / Wechat Pay for both in stock and pre-order items.
· Please bring your own shopping bags.
· The new Awaken merchandise collection is available for pre-order ONLY. Pre-order ends on July 16, 2023 (Sunday), and all items will be shipped within 45 working days after the pre-order deadline.
· All quantities are limited and may sell out.
· Please check the product at purchase. Once you leave the counter, any damaged or faulty products cannot be returned or exchanged.
Admission Notice
Important Notice
1. Unauthorised photography, filming or recording is strictly prohibited in the event hall. Bag searches may conducted prior to entering the event hall. Article bigger than the dimensions of 38 cm X 30 cm X 20 cm (i.e. 15 inches X 12 inches X 8 inches) as well as all professional cameras, video/voice recorders, tablets and stools/folded chairs are not allowed in the event hall. Long umbrellas are not allowed in the event hall. Please place restricted article(s) at Baggage Storage Counter or self-service lockers at the Ground Floor Level.
2. All tickets must purchase from official ticketing agents. Defaced, damaged, copied or otherwise altered tickets will not be entertained.
3. All tickets arenon-refundable, non-transferable or non-exchangeable. Each ticket admits one (1) person only, subject to any age restrictions set by the organiser.
5. For safety reasons, selfie sticks are prohibited in AsiaWorld-Expo.
6. For standing zones - only allowed for person aged 12 or above and with height 140cm or above. Admission with ticket reference queuing number.
7. For seating zones - only allowed for person aged 3 or above.
8. All standing tickets holders can proceed to Hall 5 starting from 4PM to wait for admission. All ticket holders should follow the instructions inside the venue and queue up according to the queuing number displayed on the ticket.
9. Hall 5 will be closed once public admission has started, after which the queuing number will no longer be valid.
10. For audience who would like to re-enter the event hall, please have your concert admission ticket scanned by our staff at the exit before leaving the hall. Failure to do so may result in inability to re-enter the hall and no refund shall be provided.
11. Smoking is prohibited in AsiaWorld-Expo.
12. No outside food and beverage are allowed in AsiaWorld-Expo. Only bottled water is allowed.
13. No cans, glass bottles, inflated objects that are lighter-than-air in any kinds of materials (i.e. balloons), hazardous materials, weapons, aerosol cans and any sharp objects is allowed inside the event hall.
14. Selling or distributing unauthorized merchandise or other items is strictly prohibited within AsiaWorld-Expo.
15. No standing on chairs.
16. Possessing and using fireworks, pyro or laser device is prohibited.
17. No remote-controlled aerial device or toy is allowed (e.g. model helicopters or drones).
18. No ticket scalping is allowed. AsiaWorld-Expo Management Limited and the event organiser reserve the right to void any ticket if it is used, resold, shared or used for any commercial purposes or association.
19. For audience who would like to re-enter the event hall, please have your concert admission ticket scanned by our staff at the exit before leaving the hall. Failure to do so may result in inability to re-enter the hall and no refund shall be provided.
20. Latecomers may only be admitted during a suitable break in the event. However, admittance is not guaranteed due to lateness.
21. No animals are permitted in AsiaWorld-Expo except registered guide dogs upon obtaining prior written consent of AsiaWorld-Expo Management Limited.
22. The ticket holder agrees to abide by the applicable rules and regulations of AsiaWorld-Expo, event organiser and the official ticketing agent, as amended from time to time without notice, and use of this ticket by the ticket holder shall be deemed as express acceptance of same.
23. AsiaWorld-Expo Management Limited and the event organiser reserve the right to have the final decision in case of any disputes.